A recent Deloitte report reveals that Indian banks have surged ahead of the global average in digital banking services. This leap is driven by government initiatives, widespread smartphone adoption, a thriving fintech scene, and demanding digital-native customers.
This digital prowess has led to greater convenience for customers, improved efficiency for banks, and increased financial inclusion across the country. Indian banks are offering more comprehensive online services than their global counterparts.
Factors like the Digital India initiative and the proliferation of mobile banking have been instrumental. The competitive fintech environment has also pushed traditional banks to innovate rapidly.
Takeaway:
Indian banks are now leading the world in digital banking, offering a glimpse into the future of financial services with their advanced and accessible online platforms. This marks a significant achievement in India’s digital transformation journey.